Shipping Information

US Domestic Shipping

When will your order arrive? Well that depends on where you live, of course.

All orders ship from Salt Lake City, Utah, USA.
Standard UPS Ground shipping is 1 to 5 business days, plus 1 day for handling
See the map below, and add 1 business day to the key for handling. 

Note: We guarantee that we will ship your items within 1 business day (unless otherwise noted) but we can’t guarantee UPS will deliver it within the specified time frame. Generally, UPS does not move packages on major holidays or weekends. Please take this into consideration when planning your delivery times.

International Shipping

We offer shipping to most of the world. Due to the size and weight of the kits, International shipping varies by location. In order to get an accurate quote, simply add the item you are interested in to the cart. Before checking out, you can calculate the shipping for your location.

Here is an example, as shown on the Cart page:

Due to multiple costly issues, we no longer ship to Italy. 


Taxes, Tariffs and Fees

For sales within the USA, sales tax is only collected for Utah, where The Fret Wire, LLC has an established business presence.

For international sales, we do not collect or remit VAT or other taxes or fees on behalf of the various countries throughout the world. For this reason, your shipment may require the payment of certain taxes upon arrival. We are unable to estimate what that will cost. We suggest you speak to your local postal company or tax collecting authority to learn more about your specific situation.